The problem
In any transformation, the pain tends to get a little worse before it will get better. It’s always tempting to change everything a giant leap, but practice suggests many small steps will get you further.
You will need to be careful in choosing who you take on the boat to drive this transformation, and this includes your customers. Climate change and the priorities of a new generation are moving the world from shareholder capitalism to stakeholder capitalism. This affects how strategy, culture and brand interact. In an ever changing world, only aligned businesses will be able to continually adapt and thrive.
You need to break down silos and replace mechanistic structures with living systems. Purpose sits at the intersection of strategy, culture and brand. When it’s meaningful and real, it can be game changing. But careful: as a superficial marketing slogan it will do more harm than help.